Extra DISCOUNT 10% OFF

Use code: ENJOY | minimum purchase 99 EUR

Use code: ENJOY | minimum purchase 99 EUR

No problems with easy returns!

 

You have received the purchased articles, but unfortunately they are not up to your expectations. Maybe, although you have followed our instructions, the size doesn't fit you perfectly, or you don't really like the colour. In any case, don't worry: with our “Easy Return Service”, we can easily and quickly manage any problem you may find after the purchase.

If you realize that the item presents a manufacturing flaw, or does not live up to your expectations, our “Easy Return” Service allows you to return the items free of charge, granting you the freedom of buying without worries.

The returning procedure is really simple and free for all EU countries: from your Kamiceria personal account you just have to click on “Easy Return” button and fill the form, for the request pickup. Our trusted courier UPS will pick up the package directly from your home or office, without any additional costs.

Before deciding if return the products, you have plenty of time to think about it. You can ask for the return within 30 days after the receipt of the order. Once you have returned the items, within 72 hours of receipt we will issue the refund in the same payment form as tendered at the time of purchase (if you chose cash on delivery as a payment method, you will be asked to communicate your IBAN and BIC codes for the refund).

With our “Easy Return” Service you are able to choose any items you like and safely buy them, with the possibility of trying them on and return then if they are not up to your exceptations. The return service is not possible for embroidered shirts.

Kamiceria’s customer care is at your complete disposal for any clarification by our form here, you will receive a quick and ad hoc reply.