Extra DISCOUNT 10% OFF
Use code: STAIACASA | minimum purchase 79 EUR
Use code: STAIACASA | minimum purchase 79 EUR
Frequently answers and questions
- Classic items adapt to any physique. They have a standard and straight cut and a comfortable fitting.
- Slim items have close-fitting around the chest and waist. They especially suit a trim physique, due to a tight cut.
- Regular items are tighter than Classic and looser than Slim. They are ideal when Classic fit is too wide and Slim fit too tight: in this case the middle way is the perfect one.
Otherwise if you want to buy a tie you can choose between Slim and Classic size. For any item you will find all the measurements in centimetres in our size guide, or in the product description by clicking directly on the article. size chart shirts, size chart knitwear, size chart polo shirts.
All measurements have to be considered on the item, not on the body: compare them with an item you have already at home. When you choose an article, check the fitting logo on the left side of the picture.
If you want to buy a shirt you can choose between 3 types of fittings: Classic, Slim or Regular (tighter than Classic and looser than Slim). Otherwise if you want to buy a tie you can choose between Slim or Classic size.
For any item you will find all the measurements in centimetres in our size guide, or in the product description, by clicking directly on the article that you want to buy: size chart shirts, size chart knitwear, size chart polo shirts.
Using the filters on the left side of the page, you will be able to do a more accurate research, choosing for example the colour, the pattern, the type of collar or the size which you desire. Once you select the item, you need to choose the size and in case you want to add a free embroidery of your initials you have to click on "Add embroidery to your shirt". At this point you can also include a gift box, and add your item to cart.
If you want to continue shopping, you can choose and add to cart other items, otherwise you can proceed to checkout. If you are a registered customer you just have to enter your details, on the other hand if you are a new customer you have to register and create a personal account. At this stage you're asked to enter your invoice address (and shipping address in case it differs), choose the payment method, and enter a discount code if you have one, then click on “Proceed to checkout” at the end of the page to conclude and place the order. Within few minutes you will receive a confirmation email of your order, to the email address you specified during registration.
Purchasing procedure on Kamiceria is very easy, but in case of need of help or for any request we suggest you to contact us by our form here.
If you can't add the article to the cart and the system shows you this note: "All items available for [article code] have already been added to your cart", it means that the selected size isn't available anymore: probably the last one is already in your cart. In fact, once your order is placed, that size won't be visible online.
The embroidery of your initials can be made only on shirts, not on other items. By applying a customization to the product you will not be able to ask for its return; if you don't know your fitting we suggest not to embroider your initials, therefore you will be able to ask the return.
Moreover, you can save your details in your personal account, “Address Book” section, to store them for your future purchase (it is not possible to choose two addresses of different countries).
At our website you won't need to pay any taxes. Import taxes, customs duties and/or other fees are carriage paid, at Kamiceria expense, so the customer has no additional charges to the total amount of his order.
- Credit card or Prepaid card
- Sofort Banking
- Cash on delivery (EU only)
All online transactions are processed through the direct redirect to Sella Bank,by means of a safe server that uses the protection system Secure Socket Layer (SSL), one of the most common and well-tested systems in the world. may be subject to validation and authorization by both us and the card issuer.
In any case, if you were unable to complete the payment immediately, don't worry you can repeat the payment after, clicking on the link we sent you by email (“Remind payment” email), or login into your account and click on “Orders” section. Your order will remain on hold for a few days, and if you desire to change your payment method you just have to let us know by contacting us by our form here..
- request pickup online through your personal account by clicking on “Easy Returns” and fill in the form;
- if you want to change the address of pick up, you just have to write it down in the notes;
- wait for our confirmation email of your return request.
Within 72 hours of receipt of the returned items, we will issue the refund, in the same payment form as tendered at the time of purchase. The refunded amount will correspond to the value of the purchased garment. If you paid cash on delivery, we will refund through a bank transfer. You will be asked to communicate your IBAN, BIC codes, and account holder by our form here.. We remind you that the refund procedure is shortly activated by Kamiceria, but the credit refund timing depends on your bank.
The refunded amount will correspond to the value of the purchased garment. As soon as we receive the package, you will receive a credit note for your articles. We remind you that the refund procedure is shortly activated by Kamiceria, but the credit refund timing depends on your bank, for further information about it we suggest you to ask your bank.
(reparto resi), Viale
Industria 85/4, 41012 Carpi (MO), Italy.
Return shipping charges from extra EU countries, and any possible custom duty, are the responsibility of the customer. Therefore, we suggest to use a trustworthy carrier or postal service which allows you to track the delivery. Also make sure to accurately package the items including their relative accessories.
As soon as we receive the returned items, we will promptly refund the amount in the same payment form as tendered at the time of purchase.
Do you need some help? To request information of any sort, please fill this form. Our Customer Service is always at your disposal, we will reply as soon as possible.