Extra DISCOUNT 10% OFF

Use code: SIMPLY | minimum purchase 89 EUR

Use code: SIMPLY | minimum purchase 89 EUR

Find out how to request easy returns on Kamiceria

 

 


  

Follow these simple steps to return the items:


1.  Prepare your package and request pickup online through your personal account, by clicking on "Easy Return" and fill in the form.

2.  Wait for our return confirmation by mail. The following days our trusted carrier UPS will pick up your package from your home or office.

3.  Within 72 hours of receipt we will issue the refund in the same payment form as tendered at the time of purchase.

 

n.b.: you cannot return custom embroidered shirts. 

 

 

Return is free for all EU countries. Kamiceria is committed to providing its customers with quality products while striving for excellence in customer satisfaction: if a product, after it has been tried on, does not live up to your expectations you can return it free of charge within 30 days after receipt

For Extra EU country see here the return policy.

 

With the “easy returnDPD group we will send a carrier to your address to collect the items you wish to return. For a return request you just need to access through your Kamiceria personal account, click on “Easy Return” and fill in the form. You will be asked to enter your order number and the articles codes you want to return. In return “notes” section, you can write the reason of your request, the pickup address if it differs from the address of previous delivery, or a change of size (it's not possible to change different articles and models, but only sizes of the same article).

 

Wait for our return confirmation by mail, the following days our trusted carrier DPD Group will pickup your package from your home or office. You don't need any return note or others document, as the carrier already has it for you. We regret the impossibility to know the exact hour for pickup, carrier will realize 3 attempts and you will be able to follow your return thanks to a tracking code.

 

Within 72 hours of receipt of the returned items, we will issue the refund, in the same payment form as tendered at the time of purchase. In case you paid cash on delivery, we will refund through bank transfer, and you will be requested to communicate your IBAN, BIC codes and the account holder by our form here.

 

The right of withdrawal is deemed to be correctly exercised when the following conditions are fully respected:
1. The products must not be worn, washed, ironed;
2. The products must be returned with all their accessories: tags, labels, pins and clips, as well as whatever is part of the original package of the product;
3. The products must not be damaged.